Features · Honestly Artificial

Everything a $40k receptionist does — for $19/mo.

Synthfy answers calls, qualifies leads, books appointments, and surfaces every interaction in a real-time dashboard.

A sleek, modern corporate reception desk featuring a glowing AI data dashboard representing an AI receptionist
Core capabilities

What every plan ships with.

24/7 AI call answering

Answers in under 500ms. Never sleeps, never takes a sick day, never sends calls to voicemail.

🎤

Human-sounding voice

state-of-the-art speech-to-text API layers Aura TTS produces natural conversation. Most callers don’t realize they’re talking to AI.

📅

Calendar booking

Connect Google Calendar or Outlook. AI books appointments directly into your live calendar with no double-bookings.

🌎

Bilingual EN / ES

Sarah automatically detects whether a caller speaks English or Spanish and responds natively — at zero extra cost. Included in every plan.

Our #1 USP →
📱

2-way SMS auto-reply Coming Soon

Customers can text your business number. AI replies with one response per inbound SMS.

📊

Lead capture & dashboard

Every call, every text, every booking lands in your dashboard with caller name, intent, and follow-up status.

🎧

Recordings & transcripts

Full call recording, searchable transcript, and AI summary for every conversation. Replay or audit any call.

🛡

Spam & robocall shield

Synthfy detects and silences robocalls, spam dialers, and known bad actors before they consume your minutes.

🔒

AES-256 + TLS encryption

Every call audio stream and database record encrypted in transit (TLS 1.2/1.3) and at rest (AES-256).

🚀

0.5-second response

Sub-500ms first-byte audio means callers get a real conversation, not awkward AI pauses.

Synthfy dashboard showing leads and calls
Dashboard

Every call surfaces here.

Real-time call list with caller, intent, transcript snippet, and AI summary. Filter by date, intent, or industry. One-click reply by SMS (coming soon) or callback.

  • Live call activity feed
  • Searchable transcripts & recordings
  • Lead funnel: new / qualified / booked / won
  • Export to CSV any time
Growth & Business plans add

Scale up without staffing up.

Multi-step call flows

Branch logic for different caller intents. New customers vs. existing, sales vs. support, urgent vs. non-urgent.

Smart routing & escalation

AI escalates VIP callers, urgent issues, or specific intents to a human team member via warm transfer.

👥

Team call forwarding

Warm transfer to teammates with caller context already briefed. No “let me transfer you” silence.

💾

Custom AI personality

Define tone, brand values, off-limits topics, and specific business goals. AI learns your service menu in seconds.

📈

Advanced analytics

Conversion funnel, peak-hour heatmap, intent distribution, lead quality scoring, missed-revenue tracking.

🔗

CRM integration (soon)

Push every lead and call summary into HubSpot, Salesforce, Zoho, or your CRM of choice.

See it answer your first call.

7-day free trial. 30 minutes. 50 calls. No credit card required.

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Emergency Services Disclaimer: Synthfy phone numbers are designated for inbound virtual receptionist use only and do not support 911 or E911 emergency calling. If you need emergency assistance, please dial 911 directly from a standard phone line or mobile device.